//转载请注明出处，
DVD知识库/.4952356，
http://www.dvdfaq.com.cn由于我在安装nero的过程中并未遇到过安装问题，所以该文仅编译nero官网的安装faq，找关键的翻译的一点。如有阅读困难，请在留言板留言给我，提出您的建议。
1. I tried to install the latest update of Nero, but I'm getting the error 'The Nero.exe executable file has been corrupted'. What can I do? （nero安装程序被中断）
Check the following possible solutions:
- Try a new download from a different server on our website （尝试在nero官网的不同服务器下载新版本）
- Check your HD for viruses. (Be sure to update your anti-virus program.) （检测系统是否存在病毒）
- Uninstall any other CD recording software you have on your system and remove any drivers they may have left behind. （卸载系统中其他cd 刻录软件）
- Update your BIOS and IDE chipset driver. （升级bios或ide主板驱动程序）
- Shut down all other (background) applications while installing Nero. （安装时关闭其它后台程序）
- Check your RAM for damaged sectors. （检测内存）
- Check the frequency of your CPU, it might be over- or underclocked. （检查cpu时钟频率）
2. When I attempt to install Nero for the first time or attempt to upgrade from my older version, I get the message 'An older version of Nero has been detected on your system' or 'The installation wizard was aborted, your system was not changed'. （您的系统中存在nero的老版本软件，安装向导被取消，你的系统未被改变）
First, be sure you have the latest release of your anti-virus program running on your system to clean it from possible viruses.（第一，确保你系统中的病毒库是最新的，并且清除了可能存在的病毒）
If you still run into this problem, download the General Clean Tool （可以下载这个软件清除系统中存在的老版本nero来解决这个问题）to resolve your issue. This will properly clean your system and in most cases allow you to install a fresh copy of Nero without conflicts.
3. Which Nero version do I need for Windows XP? xp上安装什么版本的nero？
The first version of Nero Burning Rom which supported XP was Nero
5.5.5.1. So you need to have Nero 5.5.5.1. or later. （nero 5.5.5.1 及以上就可）If you already own Nero 5 or 5.5, you can update to the latest Nero 5.5 Version for free. The download for Previous versions of Nero can be found in our download section.
4. I have noticed there is a NeroCheck.exe program constantly running in the background when I install the Nero/Nero Express/NeroVision Express software. What does this program do?
（该问题已解释，请参看 /kb/KB243-200572.html）
This program constantly checks for drivers that can conflict with our Nero/Nero Express/NeroVision Express software. If you print or save the Nero log file, you will see the list of drivers that this program has listed at the bottom of the Nero log file.
5. Why does the CD-ROM/DVD-ROM drive disappear after installing Nero?（安装nero后为什么cd-rom/dvd-rom 消失了？）
This issue normally occurs if you have another CD recording software installed previously and installed Nero afterwards, or if you uninstalled the other CD recording software and then installed Nero.
To resolve it （解决方法）
- Download the Driver-CleanTool and RegistryChecker. 下载该软件
- Extract the zipped files onto your hard disk using WinZip or WinRAR.
You should now have two files: Driver-CleanTool.exe and RegistryChecker.exe.（解压后得到这2个文件）
- First run Driver-CleanTool.exe by double-clicking it.（先运行Driver-CleanTool.exe ）
Driver-CleanTool deactivates drivers that caused problems in Nero.
- Second run RegistryChecker.exe. It removes all links to drivers of earlier (removed or uninstalled) CD recording software. （再运行run RegistryChecker.exe）
6. I get a 'CRC error' during installation. What can I do?
参看此文：/kb/KB244-200572.html
This is a common error message for a corrupted download. It can be caused by a firewall or anti-virus protection. Please disable these first and then download and install our latest software releases. You may want to download from another system and then bring over to your system and install.
7. SETUP.CFG was not found during installation. What can I do? （安装过程中SETUP.CFG未发现？）
If you start the installer of Nero or any other product which uses the web engine for installing, you get the following error: ´The configuration file ...\SETUP.CFG was not found.´
The cause is unknown for the moment.（目前导致该问题的原因还不清楚） The web engine uses the SFX of WinRAR. Due to an unknown reason the SFX part of WinRAR deletes several files of the extracted files before the setup was performed.
Please try to avoid the issue as follows:（按如下方法避免该问题）
- Download and install the product WinRAR from the website: www.rarlab.com
- Start WinRAR and open the installation file within.
- Extract the installation program in a fresh folder.
- Close WinRAR.
- Start the SETUP.EXE file
本地安装，不要使用web引擎（这个我也不太懂，我的理解是，大家把nero安装包下载到本地，然后解压，点击setup文件安装）
The installation will now be performed.
8. I get the message 'Error 1607' in regards to the Install Shield.
The Install Shield error is a known issue.
The following link gives you detailed information to help you resolve the Install Shield error: http://consumer.installshield.com/kb.asp?id=Q108340
9. How do I install a new language file?
You can download various language support files from our website. We support 24 different languages. Use the following links to download the language packs:
For Nero 5 and Nero 6 use this link: Previous versions
For Nero 6 Reloaded use this link: Language Pack Nero 6 Reloaded
Important note
The language files will only work with the correspondent software version.
Use the following link and download the PDF file that explains you step by step how to “download and install the languages files in Nero”: Install language files
You will need Adobe Acrobat Reader 4.0 or higher to open this PDF file. If you don´t have it, download it for free from Adobe's website at: http://www.adobe.co.uk/products/acrobat/readstep2.html
10. The MSIEXEC caused an invalid page fault in module MSIEXEC.EXE. What does this mean?
The Windows MSIEXEC.EXE program installer is not working correctly because of corruption or other reasons. Try to update to the latest version of the Microsoft MSIEXEC.EXE program.
Use the following link for Windows 95/98 and ME systems:
http://www.microsoft.com/downloads/release.asp?releaseid=32831
Use the following link for Windows NT 4.0 and 2000:
http://www.microsoft.com/downloads/release.asp?releaseid=32832&NewList=1
11. When installing Nero/Nero Express, I get a 'MSVCRT missing' error message. （MSVCRT丢失错误）
If you try to install our software and get the ´MSVCRT.DLL missing´ error message, please go ahead the following way:
- Download the file from System Updates / Libraries of the support section of our website.
- Save it to your desktop or hard drive and double-click on it to expand.
- Read the readme file and follow its instructions to install this file.
- Reboot your system and install our software again.
12. Why did Nero fail to install the predefined paper stocks?
When you find there are no predefined stocks listed in the Nero Cover Designer, Nero/Nero Express did not install them properly.
To remove this issue, simply make sure to update to our latest Nero release from our website.
Update to Nero 5.5: Nero Burning ROM
Update to Nero 6: Updates Nero 6
Important notes
Upgrades to the latest versions of Nero 5.5 are free of charge.
The Nero 5 serial number does not work for Nero 6.
To upgrade to Nero 6 from a previous version, please purchase a Nero 6 serial number in our Onlineshop .
13. I cannot install Nero because of 'Error 1606: Could not access network location ...'. （ERROR 1606）
This error comes up because of some illegal values in the registry.（注册表的问题）
To resolve this installation error you have to open the registry going to ´Start --> Run --> Regedit´:
- Open HKEY_CURRENT_USER\Software\Microsoft\Windows\
CurrentVersion\Explorer\User Shell Folders
- There you have to delete the key 'recent´. （删除 recent 键）
In some cases you have to do the same in: HKEY_CURRENT_USER\Software\Microsoft\Windows\ CurrentVersion\Explorer\Shell Folders （有时候也要删除 该 目录下的 recent 键）
//转载请注明出处，
DVD知识库/.4952356，
http://www.dvdfaq.com.cn
